Frequently Asked Questions
Your guide to outfitting the future.
How do I know which size will fit me best?
Every garment at Sci Fi City features a 'Cyber-Fit' guide on the product page. Since our futuristic cuts vary from oversized techwear to slim-fit exoskeletons, we recommend measuring your bust and waist and comparing them to our specific size charts.
What is the typical shipping time for interstellar orders?
Standard domestic shipping takes 3-5 business days. International orders typically arrive within 7-14 business days, depending on your local customs processing and sector location.
Can I return an item if it doesn't match my aesthetic?
Yes, we offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label and send your gear back to HQ.
Are the materials used in your clothing sustainable?
Sustainability is a core pillar of our future. We utilize recycled polymers, organic cotton, and lab-grown fabrics to ensure our high-fashion techwear has a low impact on the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select cryptocurrencies for those living on the digital edge.
How should I care for my techwear and LED-integrated garments?
Most of our standard apparel is machine washable on a cold, gentle cycle. For items with integrated electronics or reflective coatings, we recommend hand washing and air drying to preserve the integrity of the components.